Natural Sea Moss, Make 42oz of Gel, Golden Raw Sea Moss Dried, 100% Natural & Pure, Wildcrafted, Sundried, Caffeine Free, Sugar Free, Gluten Free, Vegan, Mineral Rich, Golden Sea Moss
- ✅ WILDCRAFTED & RAW SEA MOSS: Made of 100% Natural Sea Moss. We follow strict international standards with No Chemicals or Preservatives used on the Sea Moss. Ensure unsurpassed quality for our customers. That's Our Promise.
- ✅ FROM FRESH SEA MOSS TO NATURALLY DRIED SEA MOSS: The best Sea Moss are harvested at a decent time, washed with fresh water, dried in the sun, and carefully packed to preserve nutrients and vitamins.
- ✅ HAND-MADE PRODUCING PROCESSES, NO ADDITIVES: Our Sea Moss was processed in a hygienic environment, and then packed in a Vacuum bag and a Re-sealable bag to make a long self-life product, ensure the safety of customers and quality of products. Sugar-Free, Caffeine Free, Gluten Free, Vegan, No Artificial Flavors, No Colors Added.
- ✅ A SUPERFOOD AND EASY TO MAKE SEA MOSS GEL: Our Sea Moss is a superfood that contains 92 vitamins and minerals. Our package is more than enough to make 42oz of Sea Moss gel. Just take some Sea Moss, rinse, soak in water for 8-10 hours, and blend. Keep the Sea Moss Gel in a jar for daily use.
- ✅ PROMISE FOR HIGHEST QUALITY PRODUCT: We promise to deliver the highest standard quality products. If you have any questions about our Dried Sea Moss, just let us know, We are always happy to answer and appreciate your helpful suggestions.
Order Processing:
At FreshDrinkUS, we prioritize efficiency in processing your orders to ensure a seamless shopping experience.
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Processing Time: We aim to process orders promptly, typically within 1-2 business days after payment confirmation.
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Weekends and Holidays: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
Choose from a variety of shipping methods tailored to meet your specific needs. During the checkout process, you have the flexibility to select your preferred shipping option.
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Delivery Times: The delivery times are subject to variation based on your location and the shipping method you choose.
- Economy Shipping: 5-8 business days - $2.99
- Express Shipping: 1-3 business days - $4.99
Shipping Costs:
Understanding the importance of transparent pricing, we calculate shipping costs based on the weight of your order and the delivery address.
- Free Shipping: Take advantage of potential free shipping for orders above a specified value, depending on ongoing promotions and offers.
Order Tracking:
Stay informed about the progress of your order with our user-friendly tracking system.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. Track your order's journey through our website or the carrier's tracking portal.
International Shipping:
For our global customers, we extend our services with international shipping options.
- Customs Duties and Taxes: Please be aware that additional customs duties or taxes may apply for international shipments, and these are the responsibility of the customer.
Delivery Issues:
Your satisfaction is our priority, and we are here to assist you in case of any delivery-related concerns.
- Contact Us: Should you encounter any issues with the delivery of your order, reach out to our dedicated customer service team at support@freshdrinkus.com for prompt assistance.
Returns
- Returns and Exchanges:
- We accept returns and exchanges within 30 days from the date of purchase.
- To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as when you received it.
- How to Initiate a Return:
- To initiate a return, please contact our customer service team at support@freshdrinkus.com with your order number, the item you wish to return, and the reason for the return.
- Once your return is approved, you will receive instructions on how to return the item.
- Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
- Exchanges:
- If you need to exchange an item, please contact our customer service team by support@freshdrinkus.com. We will provide you with instructions on how to return the original item and process a replacement order.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund, depending on your preference.
- Shipping Costs:
- Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective product.
- Non-Returnable Items:
- Some items are non-returnable for hygiene and safety reasons. These include opened tea packages and products with broken seals.
- Credit Policy:
- In certain cases, we may issue store credit instead of a refund. This credit can be used for future purchases on our website.
- Contact Us:
- If you have any questions or concerns about our Returns & Credit Policy, please contact our customer service team at support@freshdrinkus.com.
We appreciate your trust in FRESHDRINKUS and are committed to providing excellent customer service. Thank you for choosing our herbal teas!
FAQs - Your Guide to a Delightful Tea Experience:
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How do I place an order?
Choose your preferred tea blend on the product page and click "Add to Cart." Follow the easy steps to complete your order. We'll notify you when your tea leaves are ready to ship! -
Which blend is right for me?
Explore our variety and check the product descriptions for guidance. For personalized assistance, contact our customer service. We're here to help you find the perfect tea leaf for your taste. -
Can I customize the product?
While we don't customize individual tea blends, we offer a diverse range of high-quality tea leaves. Explore our collection and contact customer service if you have specific requests or questions. -
Are your product descriptions accurate?
Our product descriptions provide detailed information. If you have any questions, our customer service is happy to assist. -
Can I make changes to my order?
We strive for quick processing. To modify or cancel, contact us at support@freshdrinkus.com. Please note that changes can't be made after shipment. -
My tracking number is invalid.
Allow 12-24 hours for tracking numbers to activate. If still invalid, reach out to us for assistance. -
I need help with a late order.
Tea orders typically arrive within 3 to 7 business days. For international orders, shipping takes approximately 2-3 weeks. Contact support@freshdrinkus.com if your order hasn't arrived after the specified timeframe. -
I have a question about my order, what should I do?
Stay connected! Email us at support@freshdrinkus.com for assistance with orders, shipping, or any questions you may have about our tea leaves. -
What is the status of my order?
Check your order status and updates via the order tracking feature on our website. -
I did not receive an order confirmation email.
Check your spam folder. If not found, contact support@freshdrinkus.com with your name, email, and shipping information. -
What types of payment do you accept?
We accept various payment methods for your convenience. Details are available at checkout. -
When will my card be charged?
Your card is charged immediately after placing a successful order. -
How secure is my personal information?
We adhere to the highest industry standards to protect your information during checkout. Your privacy is a top priority. -
What should I do if I can't find what I'm looking for?
If you can't locate a specific tea blend, contact us at support@freshdrinkus.com. Our team is here to assist you.