Order Processing and Shipping Information
Order Processing:
At FreshDrinkUS, we prioritize efficiency in processing your orders to ensure a seamless shopping experience.
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Processing Time: We aim to process orders promptly, typically within 1-2 business days after payment confirmation.
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Weekends and Holidays: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
Choose from a variety of shipping methods tailored to meet your specific needs. During the checkout process, you have the flexibility to select your preferred shipping option.
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Delivery Times: The delivery times are subject to variation based on your location and the shipping method you choose.
- Economy Shipping: 5-8 business days - $0.99
- Expedited Shipping: 1-3 business days - $4.99
Shipping Costs:
Understanding the importance of transparent pricing, we calculate shipping costs based on the weight of your order and the delivery address.
- Free Shipping: Take advantage of potential free shipping for orders above a specified value, depending on ongoing promotions and offers.
Order Tracking:
Stay informed about the progress of your order with our user-friendly tracking system.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. Track your order's journey through our website or the carrier's tracking portal.
International Shipping:
For our global customers, we extend our services with international shipping options.
- Customs Duties and Taxes: Please be aware that additional customs duties or taxes may apply for international shipments, and these are the responsibility of the customer.
Delivery Issues:
Your satisfaction is our priority, and we are here to assist you in case of any delivery-related concerns.
- Contact Us: Should you encounter any issues with the delivery of your order, reach out to our dedicated customer service team at support@freshdrinkus.com for prompt assistance.
At FreshDrinkUS, we are committed to providing a smooth and transparent shopping experience. Thank you for choosing us for your tea needs!